Account Specialist

Description We are looking for an Account Specialist to join a client-focused team in Mason, Ohio on a contract basis with the potential for a permanent position. This role is ideal for someone who combines strong customer support instincts with administrative accuracy and a solid understanding of accounting-related processes. The position will serve as a key resource for clients and internal partners by helping maintain account information, supporting reporting needs, and encouraging successful product use.

Responsibilities:
• Maintain accurate customer and account records in internal platforms, ensuring information remains current and reliable.
• Prepare recurring and ad hoc reports for clients and internal stakeholders, organizing data clearly and delivering it on schedule.
• Provide ongoing administration of account-related systems and tools to support daily client operations.
• Conduct or assist with client education sessions to help users understand available...