Administrative Assistant - 26-13114 - st catharines (St. Catharines)

Operations Officer II – Duration: 9 months (Extension or Conversion possible)

Schedule: Full onsite for 90 days followed by a hybrid schedule (4 days onsite per week).

Job Description

We are seeking an Operations Officer II to support back‑office financial operations within a leading financial institution with CSC certification. The role involves managing retirement plan transactions, ensuring compliance with regulatory guidelines, and handling internal partner requests through Salesforce in a fast‑paced, SLA‑driven environment.

Responsibilities

• Process and manage Registered Retirement Plans (RRSP) in accordance with CRA guidelines.
• Handle withdrawal requests and ensure accurate tax and compliance processing.
• Maintain the CSC (Canadian Securities Course) certification status.
• Receive and respond to internal partner requests via Salesforce.
• Maintain high accuracy while adhering to SLAs and compliance s...