Job Description

Become an essential part of Medicentres as a Centralized Programs Agent in Edmonton, Alberta. This full-time entry-level position involves facilitating patient referrals and ensuring high-quality customer service.
In this role, you will collaborate with the Centralized Programs Team to handle patient referrals, manage communication, and assist patients with their healthcare needs. Your background in a medical office will be valuable as you adhere to guidelines under relevant laws while supporting organizational objectives. Join a dedicated team committed to making a difference in healthcare.
Key Responsibilities:
• Manage the processing of patient referrals
• Ensure proper clinical documentation is attached
• Communicate appointment details to patients promptly
• Follow up on pending referral requests
• Answer inquiries and provide assistance effectively
Requirements:
• 1-2 years of experience in a medical environment
• Familiarity with EMR software prefer...

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