Analytics Team Lead

Title : Team Lead - Analytics

Location : Bangalore

Shift : Rotational Shift -based as per business requirements

Role Summary / Job Purpose

The Team Lead – Analytics will be responsible for managing data reporting, generating actionable insights, and driving continuous improvement initiatives across the Global Support Centre. The role ensures data accuracy, supports business decision-making, and enhances operational efficiency through analytics, automation, and governance.

Key Responsibilities

• Develop interactive dashboards and reports using Power BI
• Extract, transform, and analyze data using Power Query and SQL
• Perform advanced data analysis using Excel (including macros and automation)
• Identify trends, patterns, and insights to support business decisions
• Automate repetitive reporting tasks to improve eff...