Job Description

1) Performance Management
  • Build and run the APAC Performance Management System,
  • Design the APAC performance operating model: KPI governance, cadence, standards, and decision forums (Monthly Control Tower / Ops Board inputs).
  • Establish a single “APAC Performance Calendar” (targets, RFs, monthly packs, reviews, escalations).
2) Standardise KPIs, definitions, and ownership
  • Create and maintain the KPI rulebook : definitions, data sources, owners, calculation logic, and RACI by KPI.
  • Lock clear KPI owners (process owners) and enforce adherence across CBUs.
3) Drive the “targets → reporting → decisions” chain
  • Ensure one APAC snapshot of targets (by CBU + consolidated) with clear assumptions and phasing.
  • Put gatekeeping in place so targets aren’t “notional” and exceptions are formally approved.
4) Build a performance culture — not a reporting facto...

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