Job Description

Our client is seeking an experienced and strategic Application Support Manager to lead a rapidly expanding team supporting key enterprise applications across the organization. This leader will drive operational excellence, standardize processes, manage vendors, and collaborate closely with business stakeholders to ensure systems scale with organizational growth.
This is a contract-to-hire role created due to team expansion and organizational restructuring to support future scalability.
⭐ Role Overview
The Application Support Manager will oversee the support and optimization of major enterprise applications including Salesforce, ServiceNow, ERP systems, and financial/risk platforms. This role involves supervising a team of Business Systems Analysts, managing vendor relationships, enhancing internal processes, and ensuring a high level of internal customer service across the organization.
The manager will lead incident resolution, enforce standards, and help scale operations ...

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