Job Description

  • Analytical skills, with the ability toidentifygaps, propose solutions, and drive process improvements and automation
  • Solid general IT knowledge (e.g. cloud/on-premisessolutions, network, MSSQL/ SQL, etc.) and ability to troubleshoot and support applications while understanding their relation to infrastructure, database, or integration layers
  • Systematic,business-orientedapproach, receptiveness tonew technologiesandgood communicationskills
  • Strong documentation and presentation skills
  • Comfortable in interacting with various stakeholders on different seniority levels remotely
  • Experience with ServiceNow or similar ITSM tools
  • Fluent in English (written and spoken)Nice to have (considered a big plus):
  • Technical familiarity with systems such as Windows, Linux, SQL Server, Oracle DB, Azure, PHP, C#
  • Familiarity with SDLC frameworks and CSV (Computer System Validation)
  • Experience and familiarity of working Ag...

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