Application Support Specialist - Systems & Database

Overview

The IT Operations Specialist will be responsible for managing the day-to-day operations, monitoring, and maintenance of our IT system. This role involves proactive troubleshooting, performance optimization, and collaboration with cross-functional teams to ensure uninterrupted business processes. The IT Operations Specialist will play a critical role in identifying and resolving system-related issues and contributing to the overall efficiency of our operations.

Functions

• Regularly monitor the operating status of the IT system, identify and solve potential problems, and ensure the stable operation of the system.
• Carry out system inspection to ensure the normal operation of hardware, software and network environment.
• Respond quickly to system failures, diagnose the root cause of problems, and take appropriate action to fix them.
• Work with the development team to resolve technical issues ...