Assistant Front Office Manager

Duties and Responsibilities

• Assign tasks and ensure all staff positions are covered for the duration of shift
• Answer phone inquiries, direct calls and provide basic information
• Oversee and manage receptionists, and porters
• Address complaints and requests with quality customer service skills
• Maintain office equipment such as photocopier, fax machine, telephones etc.
• Monitor front desk and ensure all employees comply with all procedures and policies
• Oversee mail deliveries, packages, and couriers
• Create, organize, and maintain rosters for all employees
• Ensure front desk is covered at all times
• Perform bookkeeping, reservations, and clerical duties
• Assist in planning company events, meetings, luncheons, and employee team building activities or special projects as needed
• Assisting with Managing events and restaurant bookings
• Work hand in hand with Ma...