Job Description

Job Description

Total Experiance - 2-5 Yrs

Work mode -Hybrid

Work time - 24*7

Location - SP infocity Pune

Skills & Roles -

  • The role involves managing order fallouts in OMS application and Triaging tickets raised for amdocs CRM, OMS and provisioning application.
  • Key responsibilities include handling P1/P2 issues, engaging stakeholders, managing top offenders, and ensuring 24*7 on-call support availability.
  • The role also requires developing automations, maintaining SOP documents, and collaborating with various stakeholders to ensure smooth operations and service continuity.
  • Good understanding of Unix, SQL & Remedy tools is essential.

    • India:


    VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and incl...

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