Job Description

JOB SUMMARY:

Works with Program Management team and related departments to meet all program delivery goals. Will ensure customer orders and quotations are processed, and other requirements are met effectively and on a timely basis. Records and reports the status of equipment returns, repairs, replacements, sales orders, and delivery schedules. Maintains records of returns, schedule changes, product enhancements or changes and product pricing, and resolves return credit problems. Responsible for tracking, documentation and reporting for both internal and external stakeholders.


RESPONSIBILITIES:

  • Collaborate with Program Manager to adjust backlogs, ensuring accurate ship dates, commit dates and improve on-time delivery.
  • Prepare reports for key business indicators.
  • Assist Program Manager to manage all commercial aspects of the business including product margin, product pricing (price effectivene...

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