Assistant Vice President

Job Title: Assistant Vice President – Business Training Reporting to: Global Head Training Work Location: Bengaluru EC First Phase - Work from Office Team Size: Management / Leadership Role Job summary Business Training leadership role , not an L&D, Communication, or V&A-focused position. We are specifically targeting candidates with: Strong Business Training experience within CX Voice environments (no domestic campaigns) A minimum of 20 years of experience , with at least 3 years at the Sr. Director / AVP level within the same organization Proven P&L ownership , with a clear track record of driving cost optimization and margin improvement Demonstrated experience in driving technology/AI-led transformation to enhance learning effectiveness and business outcomes. Duties and responsibilities 1.Training Strategy & Leadership Define and execute a global training strategy aligned with business objectives, client requirements, and operational KPIs. Lead end-to-end training lifecycle across l...