Job Description
Business Performance Review and Reporting – 50%
- Lead the creation, approval, and timely delivery of all reporting.
- Collaborate with relevant departments to automate manual reporting processes and optimize delivery strategies.
- Ensure optimized SQL queries are used when creating, editing and/or maintaining all dashboards.
- Assist in the development and troubleshooting of Excel macros to support reporting needs.
- Fulfill ad hoc data requests and maintain recurring reports aligned with SLA commitments.
- Develop and maintain business review presentation decks, including drafting, updating, and coordinating input from cross-functional teams.
- Manage and update assigned ServiceNow tickets to ensure timely resolution and tracking.
- Apply auditing principles to guide decisions on data presentation and ensure reporting accuracy.
- Monitor and evaluate dashboard performance to ensure data accuracy, usability...
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