Job Description
- Deliver professional and responsive customer service at the Information Counter as the primary point of contact for shoppers.
- Support the smooth execution of mall promotions, redemption programmes and loyalty initiatives.
- Deliver professional and responsive customer service at the Information Counter as the primary point of contact for shoppers.
- Support the smooth execution of mall promotions, redemption programmes and loyalty initiatives.
- Manage the Information Counter and attend to shoppers’ enquiries, feedback and complaints effectively with a professional and pleasant disposition at all times.
- Observe and adhere to all standard operating procedures, including housekeeping, opening and closing routines, stock-taking activities, and other counter-related processes.
- Support the execution of mall promotional campaigns, such as administering redemptions, lucky draws ...
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