Job Description
Overview Associate Directors are the most important people at Directive. They are directly responsible for both client and employee retention and their performance is directly reflected in our P&L.
Role and Responsibilities
Goal Setting:
Associate Directors set the goals for every client engagement in their pod.
Best Practices:
Ensure that each client follows best practices across all channels and mediums, including:
LTV:CAC modeling
Customer Generation
Share of SERP
Functional Content
Breakdown Barriers:
Identify moments of approval and support strategists in earning a yes. Ensure roadblocks are addressed in 1x1 conversations and develop action plans to remove obstacles.
Accountability:
Build structure, create cadence, support proactively, and empower the team with clear and concise communication and expectation setting.
Goals
NSM Attainment:
...
Role and Responsibilities
Goal Setting:
Associate Directors set the goals for every client engagement in their pod.
Best Practices:
Ensure that each client follows best practices across all channels and mediums, including:
LTV:CAC modeling
Customer Generation
Share of SERP
Functional Content
Breakdown Barriers:
Identify moments of approval and support strategists in earning a yes. Ensure roadblocks are addressed in 1x1 conversations and develop action plans to remove obstacles.
Accountability:
Build structure, create cadence, support proactively, and empower the team with clear and concise communication and expectation setting.
Goals
NSM Attainment:
...
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