Job Description

Job Description

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  • Input data into Human Resources databases to reflect employee actions according to standard operating procedures (SOPs), service level agreements and quality and timeliness standards; contact managers and human resources staff as necessary to request missing information and resolve invalid data issues.
  • Complete data maintenance and audit activities according to Service Level Agreements as related to data input to Workday.
  • Conduct all activities according to Service Level Agreements (SLAs) related to hire administration including: employment letter/contract issue; Workday input; background screening activities; health-related screening as appropriate and administrative tracking and recording of related documentation including maintenance of employee files.
  • Execute customer service activities according to SLAs including but not limited to the following, answer and respond to all inquiries (phone, email, fax, chat) into the...
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