Job Description

Job Description:

Required Product Knowledge and Technical Skills:

  • In-depth knowledge Microsoft Teams IM and Voice.

  • In-depth Knowledge on Zoom, Truphone and Webex products and also installation and configuration of the services and integrate with 3rd party solutions.

  • Strong knowledge and experience with Contact Center Telephony, Contact Center Core Applications like Asterisk, IP PBX, SBC, GSM Gateways.

  • Knowledge of creating voice routing and TEAMS policies.

  • Knowledge of Microsoft TEAMs hybrid deployments.

  • Knowledge of updating Cumulative updates.

  • Experience with implementation and migration to cloud voice solutions.

  • Skype for Business, Exchange server, Enterprise voice, Microsoft teams, including advanced configurations for direct routing , Complex Skype voice solutions, Office 365, Session Border Control (SBC), Audiocodes and MCSE P...

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