Associate Principal, AI & CX Solutions Strategist

Who We Are

Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award‑winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting‑edge technology, agile thinking, and a people‑first culture.

Location and Flexibility

Our Associate Principal, AI & CX Solutions Strategist is an integral part of our Strategy team at TELUS Digital. This role will have the option to be in a Work From Near (Hybrid) capacity based out of our Vancouver, BC office, OR in a Work From Anywhere (Remote) capacity from within Canada.

The Opportunity

We are seeking an agile, forward‑thinking Associate Principal, AI & CX Solutions Strategist to drive digital and AI transformation initiatives across our global contact center operations.

Note: While this is a leadership‑level role...