Atencion Al Cliente Con Ingles. (Les)

Customer Service Agent - German Speaker

At Netzon Group, we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona for our New Balance Campaign.

About the Role

As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. You’ll play a key role in delivering a positive customer experience and representing New Balance.

Key Responsibilities

• Work with customers to answer product information and resolve queries in a skillful and professional way.
• Put yourself in our customers’ shoes, analyze their problems and tailor solutions for them.
• Communicate with customers via phone, email, chat and social media.
• Become an expert and brand ambassador for New Balance.
• Maintain a high level of professionalism and customer satisfaction.
• Collaborate with tea...