Job Description
Customer Service Agent (B2B) - Immediate Start
Location: Marlow
Contract: 3 Month Fixed Term Contract
Start Date: Immediate (Monday Start)
Hours: Full Time/ Office based
We're currently recruiting for a Customer Service Agent to join a busy UK Operations team on a 3-month fixed term contract, with an immediate start available (Monday). This is a fantastic opportunity for someone with strong B2B customer service experience to join a fast-paced and customer-focused environment.
Key Responsibilities:
Managing customer interactions via phone, email, and internal systems
Processing and managing customer orders in line with internal SOPs and compliance requirements
Handling general and order-specific enquiries efficiently and professionally
Providing accurate pricing and delivery information
Investigating and resolving customer queries and complaints
Logging all customer interactions and ensuring accurate record keeping
Coordinati...
Location: Marlow
Contract: 3 Month Fixed Term Contract
Start Date: Immediate (Monday Start)
Hours: Full Time/ Office based
We're currently recruiting for a Customer Service Agent to join a busy UK Operations team on a 3-month fixed term contract, with an immediate start available (Monday). This is a fantastic opportunity for someone with strong B2B customer service experience to join a fast-paced and customer-focused environment.
Key Responsibilities:
Managing customer interactions via phone, email, and internal systems
Processing and managing customer orders in line with internal SOPs and compliance requirements
Handling general and order-specific enquiries efficiently and professionally
Providing accurate pricing and delivery information
Investigating and resolving customer queries and complaints
Logging all customer interactions and ensuring accurate record keeping
Coordinati...
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