Job Description

We are looking for a BASE24 eps Application Support professional to provide L2/L3 support for critical payment systems, ensuring high availability, transaction stability, and card scheme compliance.

Experience - 4 to 14 Years

Location - PAN India

Key Responsibilities

  • Provide L2/L3 production support for BASE24 eps applications and interfaces
  • Monitor and troubleshoot authorization, switching, routing, and settlement issues
  • Analyze transaction failures using logs, traces, and ISO 8583 messages
  • Support Visa, Mastercard, Amex scheme mandates and certifications
  • Manage incidents, changes, deployments, and production cutovers
  • Coordinate with development, QA, infra, and external partners
  • Maintain support documentation, SOPs, and runbooks
  • Participate in 24x7 on call / shift support Required Skills & Experience
  • 4+ years of BASE24 eps support experi...

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