Job Description

Coordinate and manage the administrative workflow for medical devices received from hospitals for repair or maintenance at Becton, Dickinson and Company.

Responsibilities

  • Open, register, and maintain work orders in the company's service management systems with accuracy and timeliness.
  • Track repair status and ensure proper documentation throughout the service lifecycle.
  • Serve as the primary administrative point of contact for hospitals regarding service requests and device logistics.
  • Collaborate closely with Technical Service engineers to prioritize work orders and ensure smooth operations.
  • Ensure compliance with BD quality, safety, and regulatory procedures related to service activities.
  • Maintain organized records, reports, and service documentation.
  • Support continuous improvement initiatives within the Technical Service department.

Qualifications

  • University degree or equivalent...

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