Job Description
Join Canada Life as a Bilingual Assistant Manager in Pointe Claire, QC. This full-time role focuses on client experience leadership and coaching while ensuring operational excellence.
As a Bilingual Assistant Manager, you will provide leadership to a team of Client Experience Specialists and support the Regional Director. Key responsibilities include mentoring team members, ensuring compliance, and facilitating effective communication with IPC partners. Your expertise will contribute to maintaining high client service standards and identifying training needs within the team.
Key Responsibilities:
• Lead and coach Client Experience Specialists effectively
• Support compliance and operational issues with the Regional Director
• Manage team performance reviews and time management
• Identify training needs and validate onboarding completion
• Collaborate on reporting and internal communications
Requirements:
• Bilingual in French and English
• Minimum five yea...
As a Bilingual Assistant Manager, you will provide leadership to a team of Client Experience Specialists and support the Regional Director. Key responsibilities include mentoring team members, ensuring compliance, and facilitating effective communication with IPC partners. Your expertise will contribute to maintaining high client service standards and identifying training needs within the team.
Key Responsibilities:
• Lead and coach Client Experience Specialists effectively
• Support compliance and operational issues with the Regional Director
• Manage team performance reviews and time management
• Identify training needs and validate onboarding completion
• Collaborate on reporting and internal communications
Requirements:
• Bilingual in French and English
• Minimum five yea...
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