Bilingual Customer Service Representative

POSITION: Bilingual Customer Service Representative

STATUS: Full-Time (Hybrid)

LOCATION: Kohl & Frisch Limited (Concord, ON)

REPORTS TO: National Contact Centre Manager

DEPARTMENT: Customer Service

About Us

Founded in 1916, Kohl & Frisch Limited has a solid reputation in the healthcare industry that distinguishes it as the only national, Canadian‑owned and operated wholesale distributor. A family‑owned company, it is one of Canada’s leading national distributors and is the essential link between pharmaceutical manufacturers and healthcare providers. Kohl & Frisch is fully equipped to service large chain retailers, independent pharmacies, clinics, and hospitals for all their Rx, OTC, home healthcare, and front shop needs.

About the Role

In this role, the Bilingual Customer Service Representative (CSR) provides excellence in customer service to our customers regarding order p...