Bilingual Customer Service Representative

Bloom Recruitment is seeking a Bilingual Customer Service Representative to join our client’s growing team as soon as possible. Our client is a well-established leader in the architectural building products industry and has been in operation for more than 60 years. With a North American presence and a strong culture built on collaboration and professionalism, they are looking for someone fluent in both French and English to deliver exceptional customer experiences to their business clients across Canada and the United States.

ABOUT THE ROLE:

Reporting to the Customer Service Manager, you will guide clients through product selection, respond to inquiries, process orders, manage returns and exchanges, track shipments, and complete related service tasks with the goal of creating an outstanding customer experience. This position also offers cross functional exposure by supporting the sales, warehouse, procurement, and accounting teams as neede...