Job Description

Key Responsibilities

We are looking for a talented and enthusiastic Broker Process Specialist to join our Investment team of Products Tribe (COO Domain) .

You will be part of the COO Investment Products Unit Expert , where we aim to develop and control processes of investment products in a simple and efficient manner , while we have a lot of fun!

Within this expert team you will develop and control processes of brokerage, focused on the E2E Customer Journey, from the acquisition‑onboarding phase of a brokerage client and continue in the customer experience with the purpose to handle day‑to‑day operations, process, and delivery for our retail customers. You aim at improving the efficiency process performance and identify opportunities to better serve and delight customers in the brokerage end‑to‑end processes.

  1. Run existing business from an end‑to‑end perspective, covering all the different broker angles: IT syste...

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