Job Description

Responsibilities

  • To facilitate and monitor key project scope, tasks, documentation, timeline and issues in coordination entire project team, to ensure its completion and/or resolution
  • Understanding business needs and objectives
  • Creating clear and concise documentation on processes, user stories, requirement specification
  • Manage the team to ensure fulfillment of requests and resolution of defect &/or production incidents through the following
  • Assesses and validates system related issues through first level isolation and resolution
  • Coordinates and monitors production incidents related by properly documenting and escalating reported incidents to appropriate party to ensure resolution and completion of assigned deliverable.
  • Coordinates with technical team on the development/enhancement of assigned application systems to ensure accuracy of programming based on approved user requirements.
  • Leads UAT and...

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