Job Description

Job summary

Designation

  • Business Development Associate

    • Location : Mumbai (Kalina) Experience : Freshers can apply CTC : ₹3.0 – ₹3.5 LPA

    Principal Responsibilities

  • Understanding the products and services provided by the company

  • Respond promptly and professionally to customer inquiries via email/call/ticketing tools

  • Identify and assess customers’ needs to achieve satisfaction

  • Establish and maintain good relationship with customers by using positive language and interactive communication

  • Provide accurate and complete information to customers

  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

  • Ability to explain complex concepts in a clearer and simpler manner to ...

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