Business Process Analyst

Job description:

Role: Business Process Analyst I

Location: 22nd Floor Antel Global Corporate Center, Doña Julia Vargas, Ortigas, Pasig City

Schedule: Monday - Friday (US Business hours and Holidays)

Job Description:

Supports the delivery of accurate, timely, and high-quality outputs for the offshore team by performing multi-functional roles (Coordinator, Process Analyst, Specialist, and Administrative Support) across:

• Business License Processing
• Property Tax Processing
• Payroll Tax Processing
• Benefits Reconciliation

Key Responsibilities:

• Execute tasks accurately and within timelines, following client and project requirements.
• Adhere to established workflows, quality, and compliance standards.
• Gather, review, and prepare necessary data and documentation.
• Participate in process walkthroughs and documentation.
• Coordinate with Team Leader and SME for u...