Business Systems Analyst (Eis Functional Support)

Business Systems Analyst (EIS Functional Support)Location:Mexico (Remote)Duration:6-8 Months ContractRate:$16 USD/hourExperience Required:8–10 YearsAbout the RoleWe are seeking an experiencedBusiness Systems Analyst (EIS Functional Support)to provide functional support for Enterprise Information Systems (EIS).
The ideal candidate will be responsible for resolving application issues, supporting end users, managing incidents, and collaborating with technical teams to ensure efficient system performance and service delivery.Key ResponsibilitiesProvide functional support for Enterprise Information Systems (EIS).
Investigate and resolve application-related functional and logical issues.Deliver timely end-user support and guidance.Manage incidents throughout the entire lifecycle, from identification to resolution.Collaborate with technical and development teams to troubleshoot and resolve complex issues.Monitor service quality and ensure adherence to response and resolution timeli...