Job Description

Job Description

WHAT YOU’LL DO

As a Business Tech Operations Manager, you are responsible for; 

Team responsibility & leadership

  • Provide strong leadership to your BT Ops team and drive team and talent development initiatives to enhance performance

  • Ensure the achievement of tech KPIs through effective team and resource management

    • Compliance

  • Ensure BT operations compliance to process standards and global H&M policies 

  • Support audit processes in alignment with global procedures

  • Drive the procurement of market services as necessary, adhering to H&M procurement guidelines

    • Stakeholder management

  • Support and align with stakeholders at country / sales market / region and global levels

  • Manage relationships with market specific procurement teams and vendors to ensure stable operations

  • Ensure coverag...

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