Cannabis Retail Shift Lead – Customer Experience

A leading cannabis retailer is seeking a Keyholder / Shift Lead to provide exceptional customer service and manage store operations. The ideal candidate has prior retail or hospitality experience, strong communication skills, and a valid cannabis selling certification. Responsibilities include creating a welcoming environment for customers, offering product recommendations, managing POS transactions, and ensuring compliance with cannabis regulations. The role is based in Toronto, Ontario, and offers competitive pay and employee benefits.
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