Job Description
Duties and Responsibilities
- Responsible for the security of cash‑on‑hand, and the accuracy of all the cash collection or remittances, and any prize releases
- Accountable for cash collection, cash count and cash handover every business shift
- Responsible for processing financial transactions of customers by receiving payments in cash, credit, or debit, and issuing receipts, refunds, and change
- Prepares report of the daily operation (cash collection, disbursement, deposits, prize pools, etc.)
- Ensures accuracy and timeliness in inputting details in the system
- Ensures that Standard Operating Procedures are followed at all times
- Submits timely report to Branch Cashier
- Maintain accurate cash drawer balances and reconcile discrepancies
- Greet customers as they approach the counter and provide excellent customer service
- Respond to customer inquiries and resolve complaints in a timely an...
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