Job Description
About Ultimutt
Ultimutt provides professional at-home grooming, boarding, and pet care services designed for convenience and peace of mind for pet parents. We combine trained groomers, strong operations, and technology to deliver a premium doorstep experience.
Role Overview
We are looking for a Category Manager to own the end-to-end Home Grooming vertical - from daily operations, groomer management, service quality, and logistics to sales growth, repeat bookings, and area expansion .
This is a P& L + execution role.
Key Responsibilities - Operations Ownership
Manage daily grooming bookings and service fulfillment
Allocate groomers efficiently based on location, skill, and schedule
Ensure on-time arrival and service quality at customer homes
Handle escalations, reschedules, and service recovery
Maintain grooming SOPs and hygiene standards
Track groomer productivity, attendance, and performance Groomer Management
O...
Ultimutt provides professional at-home grooming, boarding, and pet care services designed for convenience and peace of mind for pet parents. We combine trained groomers, strong operations, and technology to deliver a premium doorstep experience.
Role Overview
We are looking for a Category Manager to own the end-to-end Home Grooming vertical - from daily operations, groomer management, service quality, and logistics to sales growth, repeat bookings, and area expansion .
This is a P& L + execution role.
Key Responsibilities - Operations Ownership
Manage daily grooming bookings and service fulfillment
Allocate groomers efficiently based on location, skill, and schedule
Ensure on-time arrival and service quality at customer homes
Handle escalations, reschedules, and service recovery
Maintain grooming SOPs and hygiene standards
Track groomer productivity, attendance, and performance Groomer Management
O...
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