Job Description

Key Responsibilities

  • Respond to customer inquiries via live chat
  • Provide accurate information about products/services
  • Resolve customer issues promptly and professionally
  • Maintain records of customer interactions
  • Escalate complex issues to the relevant team


Requirements

  • Bachelor’s degree in any discipline
  • 0-2 years of customer support experience (freshers can apply)
  • Excellent written communication skills
  • Basic knowledge of customer support tools or CRM systems
  • Strong problem-solving and multitasking abilities


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