Client Relations Coordinator

LVH is the premier home chartering service for the world’s elite, bringing together a collective of trusted homeowners and guests who share a passion for refinement, elegance, and elevated human experiences. LVH offers the finest curated experiences, unparalleled in-home full services, exclusive home management, and advisory services combined with the latest technology trends.

Under general supervision, the Client Relations Coordinator will provide direct support and liaison to the Client Relations Management to perform related work as required.

ESSENTIAL FUNCTIONS

• Manage all initial communication with clients across multiple channels (email, calls, chat, etc.)
• Build and maintain comprehensive client profiles within the CRM system
• Qualify inbound leads through initial assessment of client background, preferences, and requirements
• Assign high-value and suitable leads to Client Relations Directors
• Support the team thro...