Job Description

Become a Client Service Expert with CIBC in Owen Sound, offering exceptional support while navigating client banking needs. Your financial expertise will help clients connect with the right resources for success.
As a full-time Client Service Representative, you will play an essential role on the Personal and Business Banking Team. Your primary focus will be helping clients manage their accounts, addressing questions, and ensuring smooth transactions. You’ll leverage technology to guide clients while balancing your responsibilities across multiple B&A centers.
Key Responsibilities:
• Engage clients to address their banking needs
• Resolve issues with accountability and empathy
• Introduce clients to mobile banking applications
• Connect clients with relevant team members
• Provide meaningful interactions to enhance client experience
Requirements:
• Strong problem-solving and interpersonal skills
• Experience in client service or financial products
• Abi...

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