Client Service Representative on Salt Spring Island

CIBC is seeking a passionate Client Service Representative for our Banking Center on Salt Spring Island, Ganges. Leverage your financial services knowledge to enhance client engagement and support their banking needs.
In this full-time role within the Personal and Business Banking Team, you will assist clients with their day-to-day transactions and connections to the right CIBC team members. Flexibility in working hours, including evenings and weekends, is essential to maximizing client satisfaction across multiple banking centers.
Key Responsibilities:
• Engage with clients and manage their banking products
• Solve client issues through active listening and accountability
• Leverage technology to promote mobile banking applications
• Connect clients to appropriate team members for their needs
• Maintain a strong focus on client experience
Requirements:
• Strong interpersonal communication skills
• Empathy and client issue resolution experience
• Proven...