Client Services and Contract Manager

The Client Services and Contract Manager is responsible for managing client relationships, overseeing contract development, and supporting business development initiatives. This role plays a key part in evaluating RFPs/RFQs, preparing service quotations, and acting as a liaison between the Operations Department and clients to ensure service expectations are met. The position requires active monitoring of government procurement platforms and adherence to relevant tender guidelines. The Manager maintains and expands the existing client base, conducts sales outreach, attends industry events, and ensures customer satisfaction through ongoing communication and personalized support. In addition, the role provides administrative and logistical support for marketing initiatives, manages customer records and correspondence, and ensures internal systems are updated with client and project information. The Manager also oversees the company’s marketing and social media presence, assists in p...