Job Description

YOUR ROLE - THAT WAITS FOR YOU

We are looking for a Cloud Managed Services Engineer to join our Cloud Services Team. You will be responsible for providing end-to-end management as well as technical support to debug diverse complex networking problems reported by the customer on the Versa hosted platform/solution.

  • Help customers to solve reported product and network problems of varied complexity
  • Replicate customer issues in a lab environment
  • Work with engineering team to replicate customer issues and test possible fixes
  • Work on problems of diverse scope across all solutions from Versa Networks
  • Incident/ticket lifecycle management
  • Setting up infrastructure
  • Create knowledge articles
  • Write bash/python scripts

YOUR SKILLS - WHAT YOU BRING WITH YOU

  • Solid knowledge on the VersaOne Platform (SASE, Security Service Edge, Advanced Security and Secure Network)
  • Minimum...

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