Cloud Solutions Tech Architect & Customer Advisor

ENVIRONMENT:

A leading Cloud Solutions company is on the hunt for highly skilled and customer-focused Technical Specialist to join their Professional Services team. This is more than a support role; you will be the technical architect and trusted advisor for their customers, designing, deploying, and managing sophisticated communication solutions that solve real-world business problems. You will be at the forefront of their innovation, working with a diverse technology stack that includes VoIP, cloud platforms, and emerging AI. If you are a natural problem-solver with a passion for technology and a talent for building strong customer relationships, we want to hear from you.

DUTIES:

• Solution Lifecycle : Responsible for the entire solution lifecycle, from initial design to successful implementation and ongoing optimisation.
• Solution Architecture & Design : Architect, design, and deploy bespoke VoIP and contact cen...