Job Description
Job Description
Insight Global is looking for a Linux Help Desk Engineer to support a classified DoD client in Chantilly. This individual will be responsible for Tier 2 support of RedHat servers hosted on the cloud.
Other duties:
• Ensure the 24x7 uptime of our multi-service, multi-layer, multi-tenant cloud infrastructure
• This position is hands-on, requiring the ability to provide first-level system and network support problem investigation, resolution, or escalate as needed
• Work closely with the engineering teams to improve our platforms and eliminate complexity from architecture and processes
• Utilize a Jira Service Desk ticketing queue for tracking system and tenant issues through resolution
• Configure and use state-of-the-art monitoring tools to assist with troubleshooting and remediation of issues
• Responsible for the monitoring the daily software and network operations in a distributed multi-tenant, multi-layer, cloud environment
• Co...
Insight Global is looking for a Linux Help Desk Engineer to support a classified DoD client in Chantilly. This individual will be responsible for Tier 2 support of RedHat servers hosted on the cloud.
Other duties:
• Ensure the 24x7 uptime of our multi-service, multi-layer, multi-tenant cloud infrastructure
• This position is hands-on, requiring the ability to provide first-level system and network support problem investigation, resolution, or escalate as needed
• Work closely with the engineering teams to improve our platforms and eliminate complexity from architecture and processes
• Utilize a Jira Service Desk ticketing queue for tracking system and tenant issues through resolution
• Configure and use state-of-the-art monitoring tools to assist with troubleshooting and remediation of issues
• Responsible for the monitoring the daily software and network operations in a distributed multi-tenant, multi-layer, cloud environment
• Co...
Apply for this Position
Ready to join Insight Global? Click the button below to submit your application.
Submit Application