Collection Specialist ll (B2B, SaaS)

Work Setup: Hybrid at The Sanctum, SM - North EDSA, QC (Once-a-month onsite only)

Contract Type: Full Time

Equipment Provision: Company provided

Start Date: TBD

What does a day in the life as a Collection Specialist look like?

• Manage assigned AR portfolio
• Perform collection tasks based on Collection tactics defined in current organizational processes - Outbound call and email
• Respond to inquiries from internal and external customers
• Do a reconciliation of accounts or research on disputed AR
• Coordinate resolution of customer disputes
• Prepare or update tracking reports/notes in NetSuite

What are the required qualifications for a Collection Specialist?

• Must have at least 2 year of experience in collecting from corporate customers (B2B)
• Collection experience in a SaaS industry
• Experience with various coll...