Collections Manager (Shared Services)

Job Details

• Work Schedule: Monday to Friday, Onsite - Dayshift
• Location: BGC, Taguig
• Industry: Shared Services | FMCG

Responsibilities

• Lead and manage the end-to-end collections process, monitoring overdue accounts and ensuring timely follow-up on outstanding balances.
• Communicate and collaborate with clients and global stakeholders to resolve payment issues, disputes, and billing discrepancies.
• Maintain accurate records of collection activities, customer communications, and account statuses.
• Coordinate with internal teams, including billing, accounts receivable, and sales, to resolve account-related issues and support reconciliations.
• Drive process improvements to enhance collections efficiency, accuracy, and overall accounts receivable performance.

Qualifications

• Bachelor’s degree in Accounting, Finance, or a related field.
• 5 - 7 ...