Collections Specialist

COMPANY

Multinational organization with a global presence and a strong focus on excellence, innovation, and sustainable growth.

CANDIDATE

The professional to be recruited will be responsible for:

• Client portfolio management in a multinational environment;
• Ensure payment deadlines are met;
• Receiving customer complaints and forwarding them to the respective subsidiaries;
• Obtaining missing accounting information from clients - telephone and email;
• Arguing and imposing the position of subsidiaries with diplomacy, and complying with good manners;
• Properly record all complaints received either by phone or email,
• Follow-up on customer accounts;
• Identify solutions to the problems presented;
• Establish a network of internal (SSC and Subsidiary) and external contacts (Customers).

PROFILE

• Fluency on Excel (advanced excel...