Commercial Account Executive

Join us at Zendesk, where we’re on a mission to power exceptional service for every person on the planet. We’re accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connection.

What You’ll Be Doing

• Directly drive top‑line revenue growth by acquiring new customers and developing strategies to penetrate top‑tier accounts in Spain & Portugal.
• Proactively identify and pursue opportunities to cross‑sell additional products and services to existing customers to optimise account revenue and profitability.
• Manage and nurture key customer relationships to ensure maximum satisfaction and retention, fostering long‑term strategic partnerships.
• Leverage data insights, customer intents, and adoption history to effectively prospect new clients and enhance retention strategies, leading to improved conversion rates in the new business pipeline and increased retentio...