Job Description

As an Assistant IT Manager, you are responsible for supporting the IT Manager in overseeing the hotel’s technology infrastructure and ensuring all systems operate efficiently and securely. You play a vital role in supervising IT support operations, implementing system upgrades, maintaining cybersecurity measures, and coordinating with departments to address their technology needs. Demonstrate leadership, technical expertise, and a proactive approach to problem-solving. Your role is crucial in delivering uninterrupted IT services and enhancing operational productivity across the property.

Daily tasks and responsibilities

  • Supervise daily IT operations and ensure timely resolution of technical issues
  • Support and coordinate with the IT team in troubleshooting hardware, software, and network problems
  • Assist in managing server systems, data backups, and disaster recovery plans
  • Monitor hotel systems (PMS, POS, keycard access, CCTV, e...

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