Job Description
**Job Description**
**Position Title:**
Complex Customer Service Manager
**Pay Rate:**
$99,600 - $124,500 (USCORE)
Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range. Variable pay may provide additional opportunities for financial awards. This job is eligible to participate in IP’s annual incentive plan.
**Category/Shift:**
Salaried Full-Time
**Physical Location:**
Delaware / Mt. Vernon, Ohio Complex
**The Job You Will Perform:**
+ Responsible for providing overall direction and leadership to the customer support team in both facilities. Improve efficiency, profitability, and customer satisfaction by implementing service and operations strategies. In addition to business improvement, provide team members with challenging work and developmental objectives, and will share both responsibility and accountability...
**Position Title:**
Complex Customer Service Manager
**Pay Rate:**
$99,600 - $124,500 (USCORE)
Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range. Variable pay may provide additional opportunities for financial awards. This job is eligible to participate in IP’s annual incentive plan.
**Category/Shift:**
Salaried Full-Time
**Physical Location:**
Delaware / Mt. Vernon, Ohio Complex
**The Job You Will Perform:**
+ Responsible for providing overall direction and leadership to the customer support team in both facilities. Improve efficiency, profitability, and customer satisfaction by implementing service and operations strategies. In addition to business improvement, provide team members with challenging work and developmental objectives, and will share both responsibility and accountability...
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