Job Description
Typical Background :
3–5 years in HR domain, Knowledge Management, Communications, or Process Excellence with strong editorial skills.
Role Purpose:
Author scalable, policy-grounded HR content that is accurate, inclusive & executable.
Core Responsibilities :
• Design realistic HR journeys across all functions.
• Write policy-aligned prompts/responses with clear prerequisites and actions.
• Maintain reusable content libraries and editorial standards.
• Partner with Experts & Raters to refine tone, compliance, and guardrails.
Must-Have Experience:
• Proven SOP/KB authorship and ability to translate policy into steps.
• Strong grasp of DEI language, PII handling, and regional terminology.
• Effective collaboration with HR teams.
MINIMUM QUALIFICATIONS: ...
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