Coordinator, Content

Job Description

We are looking for a Coordinator, Content who is responsible for creating, updating, and quality checking of vendor's menus and photos to accurately reflect their current offerings. This role ensures that the quality of menu content on our foodpanda platform meets the company's high standards, contributing to an excellent vendor experience and delivering superior service.

Responsibilities

• Create and update menus in accordance with SOPs and quality standards
• Ensure cases are submitted within the defined AHT
• Ensure vendor documents accurately match information in Salesforce
• Review and process contract QC cases with correct approvals or rejections, following SOPs and country-specific checkpoints
• Maintain strict quality control measures to ensure the accuracy of menus created by the typing team
• Ensure images are edited correctly by the photo editing team in accordance with established ...